We will work with both the complainant and Mediacom to ensure quality customer service. If you have Mediacom service, live within City limits, and are having service-related issues with cable television service, you may file a complaint with the City by mail (PDF) or online. All fines can be mailed to or paid in person at the Jackson County Circuit Clerk’s Office in Murphysboro, Illinois. Ordinance Violations/Traffic CitationsĪll City of Carbondale Ordinance Violations and Traffic Citations are prosecuted through the First Judicial Circuit Court in Murphysboro, Illinois. This includes unpaid bills, weed mowing, and dishonored checks. The City Attorney will take legal action against a person who fails or refuses to pay any outstanding debt to the City. View the pay-by-mail / community service instructions (PDF) or make online payment within ten (10) business days of the issuance of the Notice to Appear ticket. The important thing to remember is that while most of AT&T’s service area provides DSL connections with fiber networks available only in large population centers, Mediacom’s high-speed cable internet is available in every area they service. Pay-By-Mail Program: Pay a set administrative fee in lieu of appearing in court Mediacom has a much smaller coverage area, which is focused around the Midwest.Community Service: Perform a certain number of community service work hours at a specified/approved work site and pay only a portion of the set fine as an administrative fee paid subscription to the food delivery service, affording participants access to several benefits and rewards for frequent use of the service 1 Illinois.If a person commits a City ordinance violation, there are alternative resolutions to appearing in City court, including: As of 2022, 42.7 percent of reviews are positive. On this page, we’ve gathered reviews from real customers to see what people really think of Mediacom. Reviewing and preparing legal documents Mediacom is a cable internet provider with customers in more than 20 states.Representing the City in legal proceedings Account Number Your Account Number was provided to you when you signed up for service and is also printed on your billing statement.Acting as adviser to the City of Carbondale in matters involving general municipal operations and administration.The City Attorney’s Office is responsible for: Mediacom will arrive at your home for an installation or service appointment within the scheduled period, or you will receive a 20 credit off your monthly bill.